Improve production with faster teamwork. Oilpals.com is the most widely used oilfield industry social network. We help bring together geographically dispersed employees, resolve conflicts, and address business issues. We make it possible to connect a variety of people in many different locations. In order for team members to make the best decisions possible and execute their plans it is paramount that they have instant access to the necessary information and team expertise needed to get their jobs done.

Oiplals.com provides a central location where team members can find information, connect with experts, collaborate on critical topics, and keep track of members' tasks, actions, contributions and concerns. The results can be extraordinary with all members uniting to focus on business objectives. They can diffuse potential problems and deliver measurable results in less time.

Product Management

Successful companies know the importance of efficient Product Management. Making the right decisions quicker can offer a huge competitive advantage. Product management must constantly monitor, research and adjust product strategy as customer needs, technology, market conditions, and social trends change.

Oilpals.com benefits the product management process by promoting conversations between product management and internal & external shareholders, allowing for flexible development cycles and ultimately improving the overall product design.

• Involve employees, partners, and customers in the product planning and development process
• Centralize communication
• Distribute product information quickly to a wider customer base
• Enhance market analysis
• Locate product and service experts
• Saves development time

Support Services

Support services can be very demanding in any organization. Typically support staff uses a combination of a knowledge base, email, telephone, instant messaging, and bug tracking systems to troubleshoot and resolve customer issues. Since the information exchanged in one-to-one conversations is rarely captured, and knowledge repositories are infrequently updated, the lack of visibility into recently resolved cases causes duplication of efforts and delayed customer responses.

Oilpals.com transforms the way support staff address client issues by eliminating soloed conversations, capturing relevant information for future use, and putting information at the fingertips of service personnel to accelerate case resolution.

• Reduce issue resolution time
• Improve fragmented support processes
• Share common support issues and solutions
• Increase support staff productivity

Customers love the ease of finding answers to common problems. It can be accomplished here at oilpals.com